CAIW Convention Speakers
Nelson Higgins, VP North America, DocuSketch
Nelson is the Vice President, North America at DocuSketch. Prior to DocuSketch, Nelson
was the founder and COO of XTR Consulting Inc. His home base is in Halifax, NS,
Canada, but he covers projects throughout North America. He currently holds an XCT
(Xactimate Certified Trainer) certificate and has held this designation for over 10 years.
With more than 35 years of experience in the insurance industry from both the
contractor and adjuster perspectives. He is experienced in all aspects of scoping and
estimating property damages of residential and commercial buildings and has been
involved in completing estimates and projects of all sizes through completion. He has
gained a vast amount of knowledge on leveraging new technologies to help clients
with in-depth documentation and has spoken regularly about how technology is
changing the insurance industry.
Topic Description
This 1-hour presentation will discuss how the insurance industry has changed in the
last 60 years, particularly with how documentation in both the pre- and post-loss
environments has changed. He will also discuss the evolution that some our current
tools are undergoing, and how emerging tools (such as AI) are going to affect
documentation into the future.
Lisa Armstrong and Laura Emmett, SBA Law
Lisa Armstrong
As the managing partner of SBA, Lisa leads by example, proving to every team
member, there’s no challenge too great to be overcome with a smile and her
signature laugh. Lisa is a skilled litigator and problem solver. Clients trust Lisa because
she brings a level head and a sense of calm to every situation, no matter how high the
stakes. Lisa has argued some landmark accident benefits cases before the Court of
Appeal. In particular, she has been on the front lines in defining the applicable
limitation periods in accident benefits matters.
Laura Emmett
Laura has set herself apart as a leader in the legal profession and insurance industry.
She has won so many professional awards that we had to lease more web site space
to list them all. She is driven to achieve the best possible outcome in the courtroom, in
arbitrations or through negotiation. Not one to shy away from a challenge, whether it is
a legal issue or running class five rapids on the Nile River, she is driven to win and her
client’s happiness is her greatest success. She is often invited to speak at National and
International Conferences on a range of topics.
Topic Description
This 1-hour presentation will explore the future of leadership from a unique and entertaining perspective, focusing on how we can apply the leadership approach of the entertaining sports comedy, Ted Lasso, to our workplaces. We will delve into how Ted’s “be a good person, respect others, and judge no one” philosophy can help your organization not just survive, but thrive, in changing and challenging times. This presentation will include entertaining examples from Lasso, the fictional English soccer coach, and share the top ten ways organizations can apply Lasso’s unique style to build success and satisfaction.
Keynote – Adenike Charles
She is a Certified Personal Trainer/Athletic Trainer, certified life coach, nutritional specialist, and motivational speaker. She holds a Bachelor’s of Science Degree in Kinesiology and a Minor in Sports Medicine, a Can Fit Pro Certified Personal Trainer, and a wife and a mother to two children who are actively into Rep sports. She is an insurance industry veteran, having spent 19 years in insurance before starting her own health and wellness business. Adenike thrives on seeing people living healthy and active lives. She is a motivator who will positively impact your life and bring out the best in you.
Topic
Description During this 1.5-hour presentation Adenike will bring her unique experience and background insurance and wellness to share practical tools on how mental, emotional, and physical wellness are all connected—and essential to building sustainable, generational health for employees. How by prioritizing employee well-being, we create stronger, more resilient organizations.
